About us

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Since 1997 - Here at Pharmacy Direct we have been delivering our vision and mission to deliver you the widest range of health and beauty products in New Zealand at the best possible price. We look forward to delivering more of the same as we continue to develop our services so that you get the best from your health.

 

You can relax when shopping with us and know that you never need to shop around - we will give you the best price full stop. We promise to deliver you value everyday by offering our best price guarantee* and giving you Pharmacy Direct Rewards on every purchase (excludes prescriptions).

 

We believe that your health is your most important asset. Whether you are fighting fit and looking for products to keep you well or you are having a health challenge that you need help with - we are here to help. Maybe you have a short term condition like a touch of hay fever or a longer term issue like diabetes or heart health.

 

Use Pharmacy Direct as the health professional in your living room, or office, or on the road - to source products, get advice and simply simplify your life.

 

We also aim to deliver you a great experience when shopping with us. This means a keen focus on customer service and using web technology to make your shopping experience easier, more fun and more rewarding.

 

Our customer service team is there for you should you need any help along the way or, heaven forbid, we make a mistake and need to help put it right. You can rely on our team to provide you with experience you need to help you get the best of your health.

 

If you have any questions or concerns please contact our customer service team on customerservice@pharmacydirect.co.nz or phone our customer services team Monday to Friday 9am till 5.30pm.

 

Pharmacy Direct is situated in the Fox Outlet Centre - 3 Akoranga Drive, Northcote - Auckland. Pop in and visit us sometime.

 

To post your prescriptions in, please send them to PO Box 36625 Northcote, Auckland 0748

 

You can contact us any time by emailing customerservice@pharmacydirect.co.nz or calling us toll free 0800 PHARMACY (0800 742 762) Phone: +64 9 5268585 (if you are in Auckland, or overseas customers) . Fax: +64 9 419-9264

 

Yours sincerely and in good health,

Steve Murray and Greg Macpherson

Director & CEO and Director & COO of Pharmacy Direct

 

PS we know you have a choice in online pharmacies - thank you for choosing Pharmacy Direct.

 

*Price Guarantee exclusions apply. Please see our terms and conditions for full details

 

 

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