Health Answers

Hi there - it is best to keep Inner Health Plus refrigerated, however it is tolerant to short term temperature increases and will be fine for four months at 25 degrees. We do like to ensure it does not sit in the courier depot for too long though, so be aware we do not send on a Friday (as it would be in depot all weekend).

the short answer is no , not in the same group of Retinoid like compounds with a high degree of effectiveness . The strongest OTC products are Skinoren or Brevoxyl ....but these are different to Differin .

Unfortunately there is no data given on ALL the ingredients making up the De Worm tablet . Depending on the degree of allergy and bearing in mind Thread worm isn't a major health risk , This question would need to be asked to the Manufacturers of De-Worm which is Multichem New Zealand. We only see the active ingredient, not the components that make up the actual rest of the tablet.

Optifast is a very low calorie system intended as a meal replacement . It is not recommended for use in the elderly ( over 65 years ) . We would not sell it to you without the advice of your Doctor . Please have a talk to your Doctor about this.

Hi there - no interactions are specified by the supplier, however as with any supplement you should always check with your doctor before taking if you are on other medications.

Hi there - the ingredients are listed below: Octyl salicylate (50mg/g), Titanium dioxide (40mg/g), Butly methoxydibenzoylmethane (35mg/g), Bemotrizinol (30mg/g), Ecamsule (30mg/g), Octocrylene (25mg/g), Octyl triazone (10mg/g), and Drometrizole trisiloxane (5mg/g). If you need any further information there is Cetaphil customer helpline - there number is 0800 174104

Hi there - I do not have a copy of the back panel, however I have listed the ingredients below: Soy lecithin 10mg, Sodium chloride 8mg, Ethanol 8mg, Phenoxyethanol 5mg, Vitamin A palmitate 0.25mg, Vitamin E 0.02mg, Purified water. If you require any further information there is a consumer hotline available - the number is 0800658814

Hi there - we do ship to Australia, please see the link below for further details regarding our shipping methods. http://www.pharmacydirect.co.nz/shipping.html

No they do not have a groove in them, however the pharmacist tells me that he knows of many people who do cut them in half.

You should not take any more than your doctor has instructed - this will be on the label your pharmacy has attached to the box. If this is not working then you will need to see your doctor.

Hi there - the postage for this would be $5.95. This is standard for all orders under $100, orders over $100 the shipping is free.

Hi there - this is now back in stock and available to order via our website.

The manufacturer instructions only say to avoid in first trimester, so this is fine to take now.

Hi there - unfortunately we are unable to ship this to the UK due to its flammable contents. We do not use a dangerous goods courier.

Hi there - I'm not sure what you mean about "buyer requirements". You should be able to order directly via our website.

Hi there - there was a long period of time that this was out of stock due to a manufacturing issue, but this is now available again.

Hi there, this is fine to use on a 2 year old as a soap substitute.

Hi there - unfortunately this is currently out of stock with our supplier so we will not be able to supply this.

No - this should not be used on children under 12 unless it has been advised by a doctor.

Hi there - the active ingredients in the Clinicians Krill Oil are the same as that of the Bioglan Red Krill, however I do not know if the amount of those ingredients are the same. We do not keep the Bioglan Red Krill and the amounts in each capsule is not specified in their product information.

Hi there - yes you can use aqueous cream on a newborn baby if necessary.

Unfortunately this is not information we have available, however you could contact the NZ distributor - Pharmabroker, on 09 4155050.

Hi there - this only measures blood glucose. It does not come with either testing strips or calibration strips.

Hi there - you can either order and pay via our website, this product is listed on there, or you can just pop your prescription in the mail with your phone number and our dispensary team will call you when it arrives to arrange payment with you over the phone. We will require the original prescription prior to dispensing regardless of which order method you choose. The cost of 16 x 100mg Avigra is currently $93.30 (plus 0.99c for shipping).

Hi there - you can either place an online order or just call us and we will arrange for your repeats to be dispensed and sent.

Hi there - this is fine to take with Plavix.

Hi there - this is the price as set by our supplier. Our fragrance supplier is based overseas so they do take about a week to arrive.

Hi there - you can get both at once if you like.

Hi there - we would only suggest using this in pregnancy on the advice of your doctor.

Hi there, you can order these via our website.

It is possible to purchase these - they are approximately $50. We don't keep these in stock, however we can do a manual order for you.

It is possible that they may constipate you as all Iron tablets can do that, however the addition of Vitamin C makes this less likely.

Hi there - it is probably best to call and speak to us in regards to this, we are available from 9-5.30 during the week, on 0800 742762.

Unfortunately we do not keep these in our store, so I am not familiar with the different David Beckham fragrances that have been available over the years. Sorry I was not able to be of further assistance.

Hi there - all prices are GST inclusive.

Hi there - there is no problem taking these with either Plavix or Fortisip.

Hi there - the fish oil used in the Equazen products is sourced from sustainable stocks of small fish, specifically sardines and pilchards.

Hi there - unfortunately this product is no longer available from our supplier. We do have the Durex Play O, which we have been recommending as a subsitute for the O'My.

Hi there - the manufacturer only gives a dosage for over three for the DHA softgels and liquid, you would need to check with your doctor if you wanted to give to under three. There is a product available called Nordic Naturals Baby DHA, which is specifically for under threes - this is not on our website, but feel free to contact me if you would like any further information.

Hi there - we cannot give a dosage for your baby as it is only to be given to babies under 6 months of age on the advice of a doctor, who will also be able to give you the correct dosage.

Hi there - yes, this is the same, it has had a name change.

Hi there - this product does not contain the same ingredients as Lilash. The ingredients in this product are Water (Aqua), Glycerin, Citrus Medica Limonum (Lemon Bioflavonoids) Peel Extract, Myristoyl Pentapeptide-17, Myristoyl Hexapeptide-16, Octapeptide-2, Sodium Hyaluronate, Biotin, Folic Acid, Glycine Soja (Soybean) Oil, Hydroxyethylcellulose, 1,2-Hexanediol, Caprylyl Glycol, Disodium Phosphate, Disodium EDTA, 2-Phenoxyethanol, Sodium Phosphate, Hydrogenated Lecithin, Methylisothiazolinone, Tropolone, and Sodium Hydroxide.

Hi there - cosmetic items do not usually have an expiration date unless they are preservative free, which this one is not. They have an "after opening" expiration - so on the pack there will be a little picture of a pot with an open lid and this will have the number of months which the product will keep for after it has been opened.

Hi there - the Balance Original Mass Gainer is a very good product for building muscle quickly, however it is important to be doing the right sort of exercise to build muscle as well, the instructors at the gym will be able to help you with this.

Hi there - it is possible that this is caused by chafing (it is a common problem). You could try the 3B Action cream, this is specifically designed for chafing and acts as a barrier.

Hi there - the stock currently available from our supplier has an expiration date of November 2012.

Yes - this product is safe to use, please see the link below for more information: http://yeslubricant.com/index.php?route=information/information&information_id=10

Hi there - we do not keep these in stock, we order from our supplier as required. This usually takes about 3 to 4 days. Our Fox store is open both days during the weekend from 10 - 6.

When used as per instructions a single application of Derbac M is sufficient to treat scabies.

Hi there - this appears to have had a change in formula, the details have now been updated on our website. Thanks for bringing this to our attention.