TERMS AND CONDITIONS

Copyrights and Restrictions of Use

All the content included on this web site, including all the text, graphics, photographs, logos, icons, buttons and images ("Content"), is the property of Pharmacy Direct or its content suppliers and protected by New Zealand and international copyright laws. The compilation, collection, selection, arrangement, assembly, and coordination of all Content available on this web site is the exclusive property of Pharmacy Direct and protected by New Zealand and international copyright laws.

All Content on this web site may only be used by you for personal shopping and information gathering. You may make copies of selected portions of the Content, provided that such copies are made only for your personal use and only if you maintain any proprietary notices contained in such Content. Any other use of the Content, including but not limited to, the reproduction, modification, distribution, transmission, republication or display for any other purposes is strictly prohibited.

Trademarks

Pharmacy Direct, pharmacydirect.co.nz and other graphics, logos, and service names used on this web site Pharmacy Direct ('Pharmacy Direct Trademarks') are the trademarks of Pharmacy Direct. Pharmacy Direct trademarks may not be used in connection with any third-party products or services or in any manner that disparages or discredits Pharmacy Direct. All other brands and names (including third-party product names) are the property of their respective owners.

Disclaimer of Warranty

THE CONTENT CONTAINED IN THIS WEB SITE IS PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY OF ANY KIND BY PHARMACY DIRECT. FURTHER, PHARMACY DIRECT DISCLAIMS ALL WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AS TO THE OPERATION OF THE WEB SITE AND THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS ON THIS WEB SITE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

THIS WEB SITE DOES NOT CONTAIN INFORMATION ABOUT ALL DISEASES, NOR DOES THIS WEB SITE CONTAIN ALL MEDICAL INFORMATION THAT MAY BE RELEVANT. ALL CONTENT PROVIDED IN THIS WEB SITE IS ONLY GENERAL HEALTH INFORMATION AND IS ONLY INTENDED TO FACILITATE COMMUNICATION BETWEEN YOU AND YOUR HEALTHCARE PROVIDER. IT IS NOT INTENDED FOR DIAGNOSIS AND CANNOT PROVIDE A DIAGNOSIS FOR ANY PARTICULAR INDIVIDUAL AND SHOULD NOT BE USED AS A SUBSTITUTE FOR SEEKING PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, TREATMENT, OR CARE. ALL SPECIFIC MEDICAL QUESTIONS YOU HAVE ABOUT YOUR MEDICAL CONDITION, TREATMENT, CARE, OR DIAGNOSIS SHOULD BE PRESENTED TO YOUR OWN PROFESSIONAL HEALTHCARE PROVIDER.

The Pharmacy Direct web site includes content provided by third parties and users. For such content, Pharmacy Direct is a distributor and not a publisher. Any opinions, advice, statements, services, offers, or other information expressed or made available by third parties (including merchants and licensors) are those of the respective authors or distributors of such content and not of Pharmacy Direct or its affiliates, officers, directors, employees, or agents. There are no warranties made as to the completeness, accuracy, currency, or reliability of information published by Pharmacy Direct.

Pharmacy Direct does not warrant that information, services, and products contained in this web site will satisfy your requirements or that it is without defect or error.

You acknowledge, by your use of this web site, that your use of this web site is at your sole risk, that you assume full responsibility for all risk associated with any of your use of this web site, including responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this web site.

Limitation on Liability

AS PARTIAL CONSIDERATION FOR YOUR USE OF AND ACCESS TO THIS WEB SITE, YOU AGREE THAT: (I) IN NO EVENT WILL PHARMACY DIRECT OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THIS WEB SITE OR ANY SITE LINKED TO THIS WEB SITE, BE LIABLE TO YOU IN ANY MANNER WHATSOEVER FOR ANY DECISION MADE OR ACTION OR NON-ACTION TAKEN BY YOU IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THIS WEB SITE; AND (II) THE AGGREGATE LIABILITY OF PHARMACY DIRECT, OR ANY OF ITS DISTRIBUTORS OR DEALERS, ARISING FROM OR RELATING TO THIS AGREEMENT (REGARDLESS OF THE FORM OF ACTION OR CLAIM, E.G. CONTRACT, WARRANTY, TORT, STRICT LIABILITY, NEGLIGENCE, MALPRACTICE, FRAUD, AND/OR OTHERWISE) IS LIMITED TO THE PURCHASE PRICE OF ANY PRODUCTS YOUR PURCHASED FROM PHARMACY DIRECT IN THE RELEVANT TRANSACTION; AND (III) PHARMACY DIRECT SHALL NOT IN ANY CASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, EVEN IF PHARMACY DIRECT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If any provision of this Agreement is held to be illegal or unenforceable, then such section shall be eliminated or limited to the minimum extent necessary and the remainder (including any revised portion of the agreement) shall remain and have full force and effect.

Terms and Conditions

The sale of all products and services from the Pharmacy Direct Internet site are subject to the following terms and conditions:

Pharmacy Direct has the right to refuse the sale of any product or service or medicine where we deem appropriate.

Every effort will be made to supply you with your order, however, we do not accept liability should we decline an order or fail to supply due to unforseen circumstances.

Pharmacy Direct guarantees the protection of your credit card information.  You will not be held liable if unauthorised charges are made to your account through no fault of your own as a direct result of shopping at Pharmacy Direct.

By placing an order through Pharmacy Directís website you agree to receive newsletters promoting products  and  services  from Pharmacy Direct . Should you not wish to  continue to receive these newsletters you can unsubscribe at  any time by using the unsubscribe link  the end of the newsletter.
 
Pharmacy Direct may ask you for suitable ID if they deem the order to be at risk of fraud or if it is a high $ value. Please do not be offended by this request. We are doing this to protect yourself and our company, no other reason.  Please note that this will be a one off request and you are well within your rights to decline this request, however we may have to cancel the order if we have any reason to believe your order is an ' at risk ' order.
 
Pharmacy Direct guarantees that we will never share, sell, disseminate in any form whatsoever any of the information that we collect from you during and beyond the course of our relationship.  This excludes information that is required by law to be provided.
 
Exclusions to Online Discount Promotions/Email Promotions
 
*Exclusions include, but not limited to: Prescription Medicines, Pharmacist Only Medicines, Pharmacy Only Medicines, Clearance Products, Contact Lenses, Gift Vouchers, Optifast Range, Imedeen Classic 180s, Lypo-Spheric Vitamin C Sachets 30 . Items that are NZ$20, are not eligible with any promotional discount code . Discount offer applies to online orders only, not instore.
 
Only one discount code can be used at any one time, not available with any other offer.
 
Discount unique codes (example 10% off everything) only apply to online sales, not available instore. Pharmacy Direct reserves the right to correct any error after an email is sent out.
 
Shipping
 
For more information on our Shipping Procedures, Exclusions, please go to our Shipping Page
 
Liability limited to price of product.

No liability for consequential loss.

Pharmacist Only Medicines. 
 
Pharmacy Direct reserves the right to decline the sale of any Pharmacist Only medication or any other product or service where we deem appropriate to any customer using our Internet site and accepts no liability for doing so.

Beauty and Fragrance Purchases/Adult toys/Contact Lenses

Beauty and Fragrance items and Adult toys and Contact lenses are not kept instore. They are ordered in as required from the suppliers, both local, national and overseas. Delivery time is between 7-14 working days (not including weekends).
 
Contact Lenses Timeframe
Every effort is made to ge t your lenses to you within the time specified, however this is beyond our control if they are delayed longer due to specialised lenses or coloured lenses or supplier stock delays. Please allow to the full 10 working days to receive your lenses. Pharmacy Direct sends your orders to the Auckland Optometrists who supply the lenses for the orders.
 
Beauty and Fragrance orders:
There may be a date re striction to get an order in if it is close to Christmas/Public/Celebration holidays in order for it to be delivered by that celebration day. This may be up to two weeks prior.
 
Notice will be given on our website of specific dates. If an order is placed after these dates we cannot guarantee delivery for that public holiday event (ie Christmas present or Valentines/Mothers/Fathers Day)
 
As the orders are sent directly from the suppliers, Please make sure you have all your shipping details correct, including the company name if getting sent to a business address.
All Prestige Fragrance/Cosmetic/Skincare/Haircare orders are sent non signature.

StrawberryNet and Pharmacy Direct.  Pharmacy Direct is an agent of StrawberryNet for selected beauty and fragrance items. When you order one of these products from the www.pharmacydirect.co.nz your order is directly transferred to StrawberryNet. Pharmacy Direct acts as an agent on behalf of StrawberryNet in that transaction. Pharmacy Direct passes on your payment and collects a commission on the sale. Your product will be shipped directly from StrawberryNetís fulfilment centre in Hong Kong.

Contact Lens Purchases

By ordering Contact Lenses with Pharmacy Direct , the customer has agreed to the following,

1.You have a valid New Zealand prescription from your Optometrist or Opthalmologist

2. That you will renew your prescription in accordance with your Eye Care Provider's suggested regime.

3. That you will have your eyes examined regularly by your Eye Care Provider and always follow your Eye Care Provider's instructions for the proper use and care of your contact lenses

4. That by placing an order that the information you enter on the site is valid and true and matches exactly your prescription as provided by your eye care provider.

5. You consent to Pharmacy Direct contacting your Eye Care Provider, if necessary, to verify any information including prescription information supplied by you.

6. The lens ordered are solely for your own personal use.

Problems with Contact Lenses

Should you have any eye discomfort, vision change or redness, or any difficulty with your contact lenses, remove your lenses immediately and consult your Eye Care Provider before wearing your lenses again.

Exclusion of liability

It is agreed that Pharmacy Direct shall not be liable for any legal claim by you or the contact lens user, for any loss or damage whatsoever (whether indirect, direct, consequential, economic or non-economic loss) arising out of any use of contact lenses supplied by Pharmacy Direct Limited.

Submissions

Pharmacy Direct appreciates hearing from its customers. By submitting your ideas, inventions, suggestions or other materials (your "submission") you grant Pharmacy Direct a perpetual, royalty-free, license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display your submission (in whole or in part) worldwide and to incorporate your submission in other works in any form, media, or technology now known or later developed without any notice or compensation to you.

Changes and Applicable Law

We reserve the right to make changes to our web site and the policies and conditions that govern the use of our web site at any time. We encourage you to review the web site and these terms regularly for any updates or changes. Your continued access or use of our web site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes. Use of the Pharmacy Direct web site and purchases of products from Pharmacy Direct shall be governed by and construed in accordance with the laws of the New Zealand, without giving effect to its conflict of law provisions. You agree that any legal action or proceeding between you and Pharmacy Direct shall be brought exclusively in New Zealand court. 

Pharmacy Direct Best Price Guarantee Terms & Conditions  

The Pharmacy Direct Best Price Guarantee must be read subject to these Terms.

Please click through to the full terms around Pharmacy Direct's Best Price Guarantee

Payment Options

Pharmacy Direct accept payment by a number of convenient options - to suit you.

The details are presented as you proceed through the 'check out' when purchasing online.

By Credit card - Visa, MasterCard and American Express (sorry we do not process Diner's Card  Online)
 
By Bank transfer of Direct Credit to our Bank a/c - Internet Banking - 02 0108 0131360 000 (BNZ)   Please write down our bank account number above. Please use your order number as your reference. For International Money Deposits, Our Swift code is: BKNZNZ22. Our BSB number is: 020108
 

If you have any queries, please feel free to contact us.

Adult Toy supplies: Due to Hygiene/Health reasons with Adult product toys, we are NOT able to refund or exchange an item if you have changed your mind on your purchase, so please choose your item carefully.

If your item is a manufacturers fault, we will send your item straight to the manufacturers for them to assess and replace/refund where appropriate. One of our Customer services team will be in touch with you for the correct procedure prior to accepting a faulty item back.

This must be within 14 days of receiving your order.
 
Clearance Sales
Please note that any product that is advertised in the Clearance section of the website if for sale online only, not in-store.
 
Rewards Points:
Rewards points system may be subject to change without prior notice. *Exclusions from points include, but not limited to: Prescription Medicines, Pharmacist Only Medicines, Pharmacy Only Medicines, Clearance Products, Contact Lenses, Gift Vouchers, Optifast Range, Imedeen Classic 180s , Lypo-Spheric Vitamin C Sachets 30. Items that are NZ$20 and under are eligible for 1 point only. Rewards points are for online orders only, not instore. Rewards Points are not transferrable.
 
 
Rewards Vouchers/Gift Certificates:
Voucher must be used in full at time of purchase. Cannot reuse once applied to an order.




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